Property Management and Rentals

Streamlining Operations for JellyBean Rentals & Property Management
Client
Jellybean Rentals
INdustry
Property Management
Timeline
7 Months+
About

Transforming Chaos into Operational Excellence

The Focus Company partnered with JellyBean Rentals & Property Management to overhaul their operational structure and reduce chaos. Initially overwhelmed with manual processes and disorganized communication, JellyBean faced significant inefficiencies. The Focus Company clarified the owners’ vision, developed a 5-year roadmap, and implemented systems using Microsoft Teams and Planner. This transformation reduced work hours from 40-50 to 4 hours weekly per partner, streamlined communication, and introduced automation, leading to a more organized and efficient business operation. The owners now enjoy improved task management, effective delegation, and a cohesive work environment.

Challenge

JellyBean Rentals & Property Management, led by two entrepreneurial owners, faced significant operational challenges before engaging with The Focus Company. Key issues included:

  • Overwhelm due to unstructured processes and manual tasks
  • Critical details were often forgotten or mishandled, leading to urgent surprises.
  • Lack of systems and automations hindered efficiency, such as notifying cleaners when properties were booked.
  • Operations heavily relied on owners’ memory and could not be delegated.

Solution

  1. Vision Alignment: Conducted a Blue Sky Thinking Workshop to align on the company’s vision for the next 5 years.
  2. Strategic Roadmap: Developed a 5-year roadmap with quarterly milestones to achieve long-term goals.
  3. System Implementation: Implemented Increment One packages to build necessary business systems and reduce operational stress.
  4. Leadership Coaching: Provided tailored coaching to enhance individual performance systems for both owners.

Results

  • Vision Clarity and Goal Setting: Defined short-term objectives aligned with the long-term vision.
  • Incremental System Development: Implemented systems within existing software platforms like Microsoft Teams and Planner.
  • Daily Huddles: Introduced brief, daily meetings to address challenges proactively and streamline communication.
  • Automation and Notifications: Automated routine tasks such as booking notifications, enhancing efficiency and reducing errors.
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